Member Services Representative Opener
Hendersonville, TN Hendersonville, TN Part-time Part-time $13 an hour $13 an hour 20 hours ago 20 hours ago 20 hours ago Reports to:
General Manager, Assistant General Manager or Member Services Lead Requirements:
Fluent in English Proficient reading and writing skills Computer Skills Part-time hours (2-3 days between M-F) Special Skills:
Strong customer service skills Problem solving skills Self Motivated
Responsibilities:
Membership Sales Enrolling all members into a CrunchONE Kickoff after sign-up Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services:
tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Opportunities:
Fast track to advance to a trainer or instructor role(s) Access to Club Connect for free CEUs and discounted certifications Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings.
Estimated Salary: $20 to $28 per hour based on qualifications.
General Manager, Assistant General Manager or Member Services Lead Requirements:
Fluent in English Proficient reading and writing skills Computer Skills Part-time hours (2-3 days between M-F) Special Skills:
Strong customer service skills Problem solving skills Self Motivated
Responsibilities:
Membership Sales Enrolling all members into a CrunchONE Kickoff after sign-up Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services:
tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Opportunities:
Fast track to advance to a trainer or instructor role(s) Access to Club Connect for free CEUs and discounted certifications Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
